Refund Policy

Return Policy 

We have a 30-day return policy, if you're not happy for any reason, you may return your items within 30 days of receipt.  Unfortunately, we can’t offer you a refund or exchange after that.

To be eligible for an exchange or refund, your item must be unused and in original condition, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Please inspect your order upon receipt and contact us immediately if the item is damaged.  Your return must include your name and order number and the package must be postmarked 30 days from the original shipment date.  Incomplete returns are NOT eligible for a refund.  Once the return order has been received and inspected, we will email return instructions and mailing information.  Refunds will ONLY be issued to the original form of payment within 10 business days of receipt, excluding an $7.00 fee for return handling and shipping fees. 

To start a return, please email us at returns@winnietravelco.com.